Returns & Refunds

Return Eligibility

We accept returns for items that arrive damaged or are significantly different from what was described. Food products that have been opened cannot be returned for hygiene reasons.

How to Request a Return

• Contact us within 7 days of receiving your order.
• Include your order number and a photo of the item(s).
• We will review your request and respond within 2 business days.

Refund Process

Approved refunds are processed to your original payment method within 5–10 business days. For Cash on Delivery orders, we will contact you to arrange the refund. Shipping fees are non-refundable unless the return is due to our error.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us immediately. We will arrange a replacement or full refund at no cost to you.

Contact

To start a return, contact us at our contact page.